Consumers are given a period of 15 days (including billing date) to pay their bills. Payment can be made up to another
15 days by paying a surcharge of .07 paisa per Rupee per day after which service will be discontinued and re-connection charges applied. Surcharge for late payment will be reflected in the next bill.
the consumer can obtain reconnection by making payment
in case of LT services at ERO and in case of HT service
at HT Revenue Unit.
After 4 months of
disconnection, the service shall be liable for removal
and termination after adjustment of security deposit
available (with one month notice).