Application in duplicate shall be registered in concerned CSC with the following documents in duplicate

• Wiring Certificate (Commencement and Completion)
• Latest Electricity bill with payment receipt
• Consent letter for payment of necessary charges
• Application to be registered in person at nearest Customer service center

Application in duplicate shall be registered in concerned CSC with the following documents in duplicate

• Individual Registered document (Proof of ownership)
• Wiring Certificate (Commencement and Completion) Without any corrections
• latest Municipal Tax payment receipts
• Passport Size Photos 2 Nos (Of each consumer)
• Municipality/Panchayat Plan approved copy
• Building Height should be below 10Meters

• Application to be registered in person at nearest Customer service center

Application for shifting shall be registered in concerned CSC with the following documents in duplicate

In all cases

• Latest Electricity bill with Payment receipt

• Wiring Certificate (Commencement and Completion)
• Registered documents of old and new premises for proof of ownership
• Latest Municipal Tax payment receipt
• Municipal Tax Pass book Front page (Original receipt and pass book to be produced at the time of registration)
• Latest Electricity bill with Payment receipt
• Details existing location and new location

Shall attend concerned CSC with the following documents in duplicate

• Request letter addressing the concerned Asst. Engineer signed by the original consumer (In duplicate)
• Latest clearance certificate obtained from AAO/ERO

Application in duplicate shall be registered in concerned CSC with the following documents in duplicate

• Latest Electricity bill with Payment receipt
• Payment of required charges if any (click here for more details)

Application in duplicate shall be registered in concerned CSC with the documents specified in the application form (in duplicate)
Note: Signature of both the transferee and transferor on the application form at the specified place

Application in duplicate shall be registered in concerned CSC with the documents specified in the application form (in duplicate)

• Latest Electricity bill with Payment receipt
• Latest local body Tax payment receipt (showing the name as desired to be printed on the bill)

Application in quadruplicate shall be registered in concerned CSC with the documents specified in the application form (click here for application)
Note: Signature of both the transferee and transferor on the application form at the specified place

By Clicking on this link http://www.apeasternpower.com/customercare/customer_care.jsp viewers will be able to locate nearest call centers.

It is a grievances redressal cell of Consumers of APEPDCL. It will be taken up by the CMD. This program is organized every Monday (except Holidays) at Corporate Office Head Quarters, P&T Colony, Seethammadhara, Visakhapatnam-13 from 10:30 AM. CMD will personally hear the consumer grievances. Registration number will be issued to the consumers for knowing further development or status of complaint.

Click here( http://www.apeasternpower.com/misc/Retail Supply Tariff Order FY 2012-13.pdf) viewers will be able to view the Tariff order details category wise.

Your 16 digit service number, section name and ERO name is printed on your Bill.

Customer can know the approximate power consumption by filling the form provided in Know your consumption option on the home page.

You will have to pay minimum charges as in the Tariff Order:

After dismantlement of service, the security deposit will be adjusted against the arrears if any and balance will be refunded on representation to concerned ERO. Application may be submitted in the Customer Service Centre to get refund of security deposit, if any

After Payment of all the outstanding amount along with the Re-Connection Fees of Rs. 50/-, the Asst. Accounts Officer will issue the Re-Connection Order. Then only the Asst. Engineer will reconnect the Service.

No. After 3 months from the Disconnection date one month Notice will be issued for the outstanding dues. If the arrear amount is not paid, the issue of bills will be stopped and the meter will be removed, which amounts to termination of Agreement. After termination of the agreement the service cannot be made live. Clearance Certificate is to be obtained from concerned ERO for applying new connection only. .

Surcharge is levied for Power factor less than 0.95. To maintain power factor at 0.95 and above, adequate rating of healthy capacitors shall be installed.

Click here to know energy conservation tips http://www.apeasternpower.com/customercare/power_safty_tips.htm